Customer Testimonials
My first time taking my wife’s 2017 condenser to the new location Citrus KIA and Ontario we are coming from a very very disappointing Dealership Covina Valley Kia owner Wess Parker treated us very disrespectful at the end of at least six maybe seven years buying cars and servicing our cars I should’ve woke up when I seen at least five service managers being replaced now I know why because of the owner of Wess Parker not recommending now we will be taking her car to citrus Kia and Ontario Brian Service attended very nice young man now I ...
My family purchased a Kia Sportage from Citrus Motors Kia on 4/19/22. We had an awesome experience. Thank you Sandy Watson for your great care and help. We appreciate all of your time you spent explaining everything to us. Your experience and professionalism made our purchasing experience so much easier. I will recommend Citrus Motors Kia to family and friends. I loved that we were not there all day long but you had us in and out in no time flat. Thanks again Sandy Watson
This afternoon, I purchase a 2019 Jeep Wrangle from Citrus Motors: The staff was just incredibly efficient and caring. My husband and I worked with a lady by the name of Sandra, she was absolutely great. Her knowledge and expertise lead us thru the process of buying a new vehicle, nothing but fantastic - and that is difficult to say when dealing with car sales persons. And yes, I would not hesitate to purchase another vehicle thru Kia Motors - outstanding team and certainly care about their customers. It is difficult to rate a company a five star firm: This Kia ...
Great service provided by Glyne, Luis, & Eddie ! I was able to purchase the vehicle I wanted. Super happy with the help I received from them.
I purchased a 2022 Kia Forte from Rachel and Luke. Between the two of them they made my purchase fast and easy. Explanation of all the dash switches and devices were explained thoroughly I would recommend a Kia and this dealership. Thanks guys.
The representatives are all supper eager to help ,especially Glyne Grant and Mg. Kyle. The inventory is huge and easy to select the best model ,color ! I will be back soon. I want to get them only 5 stars Tamara.
This is a late post. We had a wonderful experience with the Kia Citrus Motor staff. I found Sandy on multiple review sites and decided to work with her. I called and told her what I was looking for(2022 Carnival), and she called me back the moment the vehicle arrived at their lot. We met the next day, and she went over all the new features of the vehicle. We test drove. She did not pressure us AT ALL!! We decided to go for the vehicle, and met with George in Finance. He was also very informative and helpful, and ...
Visited Citrus Motor Kia 04/3/21 and had the easiest experience. Rachel and Jason were very pleasant to work with. Answered every question i had. They got me a great deal and an upgrade on my 2021 Kia K5. Very pleased with them. I appreciate both of there hard work. Thank you, Krystal R.
Sandy and team was a joy to work with. I was at one of there competition were the service was very poor. So I remember that Sandy was in my store a year ago to buy a laptop and she gave me her business card. Thank you for making things so easy. Dave M
Citrus Kia was the best overall car lot to shop for a new car, Rachel was not pushy and Jason helped in showing us cars and let test drive the car we thought about buying also brought another car to show us the differences in size and car brands.
My lease ended on my Kia Niro and I set my sights on the Kia Telluride. I'm kinda picky when it comes to interior colors and features. George and Sandy made all my dreams come true and processed the paperwork in record time. Thus far, my best experience ever in car buying!!
Sandy and George were excellent to work with they got us a great deal on the new 2021 Kia Sorento and went above and beyond to work out a great deal.
Margaret, Anthony and Ernesto were very professional and extremely helpful. Is was the most pleasant car buying experience I have had. They worked with me throughout the process and I got exactly what I wanted. I would definitely recommend to friends and family.
If you want to purchase a vehicle. This is definitely the place to go. This is the best experience I have ever had buying a car. You know how difficult it can be. George Cole and Sandy Watson are the best. They were so patient with me and matched me up with the car that suited my needs. George explained all aspects of purchasing a car. Sandy is extremely knowledgeable when it comes each individual car. I will definitely will recommend Citrus Motors Kia to family ,friends and co workers. Thank you again for everything.
I just leased the new 2021 KIA Seltos from Citrus Motors KIA in Ontario. The experience from beginning to end was awesome. Sandy Watson, from the Sales Department greeted me with a friendly smile and a warm welcome. From the start, Sandy was patient and very knowledgeable of the inventory. I explained to her what vehicle I wanted, and she wasted no time getting the vehicle prep from me to test drive. Absolutely no hassle. I was very pleased with her customer service. Once it was time to complete the paperwork, she introduce me to Nicholas Morales, the Team Lead. Mr. ...
Joell Hauser our sales person was AWESOME!! We went to this dealership looking to trade in our current vehicle and buy a new vehicle. We explained we wanted a Kia Niro with only a few options that were a must have, and some other options that would be nice if the numbers worked. Unlike nearly ever other dealership that would like to sell the higher priced optioned vehicle our sales person Joell said lets see what the numbers look like on one with the must have options and work up from there. After working through the challenges of our upside-down ...
Joell Hauser our sales person was AWESOME!! We went to this dealership looking to trade in our current vehicle and buy a new vehicle. We explained we wanted a Kia Niro with only a few options that were a must have, and some other options that would be nice if the numbers worked. Unlike nearly ever other dealership that would like to sell the higher priced optioned vehicle our sales person Joell said lets see what the numbers look like on one with the must have options and work up from there. After working through the challenges of our upside-down ...
George and Jesus were excellent and we couldn't have been happier with our purchase, the time it took, and the vehicle we got, I would highly recommend.
We just picked up our 2020 Telluride SX that we had ordered through Citrus Motors Kia. What a great experience!!! I must have purchased more than 20 cars in my life but this was by far the most pleasant experience of all. From the start Joell was up front, honest and a real professional. He truly delivered what he had promised. There were no gimmicks or bait and switch and no pressure at all. The price promised was the price we paid. Luke and Sandy were awesome in making sure our every need was met. Luke went through every detail and made ...
I bought my car from this Dealer and I have done my service there. The customer service is awesome and very friendly. Will recommend this dealership to friends
Wow, this dealership is wonderful. My 2008 Kia Sorento was totaled. Should I also say it was still running even after.. I'm in love with Kia should I say people are sleeping on them. I went to a dealership in Perris and I understand they were doing their job but don't push me when I say no. When I wanted to see a car they couldn't find the key. I looked up the top 10 best Kia dealerships in so cal. How right it was, wow! I wasn't pressured and asked what was I looking for. Rick found ...
I dread buying a new car because I have always hated the process. NOT with KIA!!! No one harassed us or pressured us. The individuals we dealt with, Dan and Rachel were wonderful. They patiently answered are questions and they were a real joy. They went above and beyond what we ever expected. We absolutely love our new car.
They made it very easy to buy our new family car. Everyone was so helpful and nice! Would recommend to others. We love our new car.
Knowledgeable, courteous, freindly staff who go out of their way to make your buying experience a pleasant non pressure one. Very thorough in explain warrenties, buying options and car operation. Michael in sales, Jaime in finance and Fernando ( think tat was his name) sales specialist were outstanding. Highly recommend this dealership.
Mike and Mario were both very professional and knowledgeable in our recent purchase of our Sportage. I appreciate that we did not have to go through hours of negotiations running back and forth with "let me ask the manager", and that when we said what we were looking for we were not taken on any other rides (pun intended). We drove 90 miles to see a Sportage that was priced the same new at Citrus, as it was used in our local Kia dealer with less options and a year older. Mike pointed us to exactly what we said ...
We bought a new 2018 Sportage last night, making this our fourth KIA, but our first at Citrus KIA. Tom greeted us on the lot and we were very impressed on how he knew the product as well as inventory. Gnome was present to mentor the transaction making it the best ever. We will always shop Citrus Kia !!
Cesar at Citrus Kia is why I keep going back there when my car needs service. He represents the great customer service I get every time. Also, I was kept informed about the status of my car & was given complimentary rides. I truly recommend Citrus Kia for getting car service & maintenance.
My husband want to buy me a new car, so we went back to Citrus Motors where we got our first Kia. We drove off in a 2018 Kia Optima, George Cole was our sales person, he is the best, very nice , a peoples person, very understanding, he takes his time with you, he treats you like family. If your looking for a car see George Cole at Citrus Motors
From the moment I began my search for a new vehicle, I was treated with such kindness by the following gentlemen who work @ Citrus Kia : Joseph, Mike, Tom, George & Dan. These man went above and beyond what customer service truly means. Thank you so much gentlemen for having such patience with me, staying an hour & 1/2 past closing time to show me all the features in my new 2017 Kia Niro. I appreciate the follow up calls, to make sure that everything is going fine, or if I have any further questions. I absolutely love my new car!! Thank you ...
I went into the dealership just trying to see if it would be possible to find a car in my budget. Before I even walked through the doors Tom greeted us. He asked what type of car we wanted to look at and showed us just what we asked for. Once we had the car picked out Tom introduced us to Joe, the finance guy. Joe was great! He did not pressure us into buying anything but since the numbers were what we were hoping for we went ahead and bought a car! By far the easiest car buying experience ...
I appreciate the no pressure sales. The whole time I was there everyone was helpful and made sure that I was getting the rite Truck. I bought an F150 sport xl and am very happy with truck,price, and the service that I received.
They were really helpful and very informative. They were really nice a friendly too. I am very happy with everything and I will decently recommend this dealership.
Thank for your help frank and Miguel great pleasure working both of you. I really appreciate your help and great job you guys. ones again thank you
Thank you for your help vinie and Miguel. You guys were very helpful. I really appreciate your help and keep the good work at this dealership
If you come to this dealer ask for miguel great person great seller he will definitely help you get the car you want with a good deal
Everything about my experience of buying a new car for my first time was AMAZING thanks to Stephen And Tyler they never pressured me into doing anything and they just wanted me to be happy with the car I chose which was the Kia Optima Lx such an amazing car thank you guys so much!
We just bought a new Kia Forte and enjoyed the actual buying experience. There was no pressure & everyone was very helpful & friendly. We will definitely be back.
Our experience in buying a new KIA was very good with no pressures and the staff were friendly and helpful we recommend this dealership to our friends and family. Tyler Mann was the team lead that helped us with the transaction who was pleasant to work with.
I have had the best customer sales service I bought two cars leasesd one! The service department. Is great they get the job done such great guys Cesar makes sure you leave happy and Jake does a great job! They work hard and I will not buy from anyone else ! Why would I?I have to say I appreciate the coupons the answers to my questions Cesar always makes time for you so should Kia Ontario ! Thank you all the mobbleys
We purchased our first Kia, used, and had a great experience. They were very helpful with the process and our options. We love our car!
I dealt with Antoine and Ryan. One of my most dreaded experiences is going to a car dealership. However, Antoine and Ryan actually made it somewhat pleasant. That is a compliment coming from me! They were both informative and professional. I just hope if I ever have any problem with my Turbo Optima they are just as responsive as when they sold the car to me.
Had my 2008 Ford Explorer serviced for Oil & Filter Change and 4 brand new Bridgestone Ecopia 422 plus tires .They tried very hard to get the best DOT date on tires but at least they were make 2nd qtr of this year. These are great tires, very quiet and smooth riding. Had a few issues with the vehicle when I picked it up, but Dean the Service Mgr and Jason the General Mgr resolved my issues. I would definetly take my vehicle back. By the way I took advantage of the Black Friday Service Special and received 30% off on Oil Change and ...
I recently bought a car at Kia Citrus Motors in Ontario and I have to say, it was the best car buying experience I have ever had. I had been searching for the “right” car for months and had done a lot of research. I was originally looking for a convertible, however, after driving a convertible I felt something was missing. Then I remembered an old TV commercial for Kia and thought I would just stop in to see what they had. When my family and I walked it, I was greeted by Vanessa. Vanessa had just started working for ...
I had the best experience with the absolute best people! First of all, I have bought many cars in my life. Most have been not so pleasant experiences. So when I was referred to Citrus Kia from a friend, I instantly got a case of the jitters. However, Brian was so helpful, and worked so hard to make the deal work for me. Gnome was very nice and helpful. And Jimmy was extremely knowledgeable and patient when it came to explaining every detail of my new car. I wish I would have got the name of the guy who had ...
Kenny and Johnny helped me get my 2016 mustang! I love it! They had great customer service and were very friendly! They worked with me on the payment I wanted to do ??
Kenny and Jesse helped me get into my new Fors Fusion! The process was great and easy no hiccups and no pressure!! I will definitely send my friends and family there from now on Citrus Ford Rocks!!! Thanks guys
I Teresa Meyerett would like to take this time to Thank Darin and Tyler for making my experience in purchaseing a Kia Soul so very comfortable. Darin worked really hard to meet my demands to make the deal. Tyler was so helpful to show me how everything worked in side my new Soul. I would recommend everyone to go to Citrus for a new vehicle. Thanks again! ????
Had a great experience buying a new car for my daughter. I dealt mostly with Jesse Guizar, and really appreciated his honesty and straight forward approach to getting the the right car for her. I would highly recommend Citrus Motors for anyone buying a car or truck.
Great car buying experience at citrus Kia Ontario, Tyler Mann helped me out and i thank him for working with me and helping me get my car of my dreams. I also thank Anthuan Chambers for programming my car with all the hi tech. They are a very good team really recommend them. I really thank you guys 🙂
Great experience, they have a very helpful staff that answered all my questions, Tyler Mann went over all the details of the vehicle we purchased and answered all our questions.
I was helped by Darin Fectzo, Dan Cook, Manny and Tom, with George Cole as the manager. This team of individuals went above and beyond to help me. They were personable, friendly, non pressuring and truly wanted me to get a great deal for the sportage I wanted. I had a wonderful visit that didn't last hours on end, and am completely satisfied with my experience and my great red Sportage! I love it!!! I would definitely recommend this dealership!
Gino Reyna and Ryan made my first time buying a new used car very easy and hassle free. I would definitely recommend this place to any buyer, whether it's your first time or fifth.
I just bought my first car from citrus motors! They really worked hard to make this happen for me. Anthaun Chambers was beyond helpful and truly made the experience worthwhile. Greatest customers service I've seen thus far. Thank you so much!!
Tyler Mann was great and very helpful, he knew his stuff! Thanks for all your help Tyler. Also many many Thanks to Darin Fectzo , he to was very helpful, he knew his stuff!
For a first time buyer, this was the best possible experience.. Go to Darin Fectzo if you enjoy patience in your car buying. Even the head honcho George was very personal and hands on in the process. Coming from Covina KIA, they were extremely unprofessional and just a hassle. So Citrus Motors in Ontario, great!
Darren and Antonio were great and very helpful throughout the entire process. They were very professional and made my first car buying experience a piece of cake. I would definitely return to this dealership.
We went to Citrus Kia Motors looking for a used Kia Optima to trade in for a fifteen year old vehicle. As we are long time Citrus Motors customers we worked with Kevin Hudak to find our car. Kevin went out of his way to assist us in finding a car that would fit our needs. He was very patient as we made several trips with multiple questions, specific car option requests and a bottom price line. When a used low mileage vehicle with the desired options could not be found Kevin assisted us in acquiring a new Optima that ...
Anthaun Chambers and Ryan Charters were great representatives of citrus motors. They were very helpful with my purchase of a Kia Soul. It is true that there is no pressure or aggressive selling techniques. I enjoyed walking around looking at cars without the hassle of sales men around every corner. This is a great place to buy a car. Also I got the deal of a lifetime here that I do not think any other dealer could beat. Thanks Anthaun and Ryan, I will be back again.
I went in on Tuesday 5/5 expecting only to look at cars since I had a possible trade in. Anthaun chambers is the associate who assisted my father and myself. He made the whole process very easy for us and delightful. He was very friendly and knowledgable. I ended up leaving with a brand new 2014 Kia Rio and also very happy from the experience! Thank you so much
I had the most amazing experience ever at this dealership! I received an extremely generous amount for my trade in. I'm so appreciative to now have the car of my dreams with reasonable payments. Larry, Gino & Darin took their time finding me exactly what I asked for. They also had outstanding customer service. which made me feel like a part of the Citrus Motors Kia family. Thanks guys! Lynnette 🙂
I would definitely recommend Citrus Motors. My 62 yr. Old mother had her car catch fire and I needed to get her a new car asap. Our salesman Ceaser and Stephen, manager Eric and the rest of his team (tyler) got me in and out within an hour in a brand new car so my elderly mother wouldn't have to take the bus. No hassle, respectful, and good customer service that is lacking elsewhere. Ceaser holding the door open, to Francisco/ Jessica in finance answering every question I had with patience was greatly appreciated and took care of us when ...
If you are in need of a new or used car, visit Jesse Guizar and Kenny Rogers for a no hassle experience. I am very happy with the used Ford Focus we purchased from them.
Our experience at this dealership was stress free. I was helped by Jesse Guizar and staff and they were the most friendliest people we have dealt with. This was our third dealership and was afraid that it was going to be the same as the other ones which were not good. As soon as we got there, it was pleasant and didn't feel pressured. I felt like they were helping us in making sure that we were getting a good deal. which we did. We ended up leaving with our dream car thanks to Jesse thank you. I would ...
When I went to buy my new car on Saturday, we mis-read the time that the dealership opened, but a friendly young lady was there that worked in the "internet department" on the Ford side asked if we needed any help. She let us know that they weren't exactly open until 9:00 a.m., but she would call Ford side and get us some help. At that point a couple of gentlemen came in. One was from the Ford side, and he introduced us to the product/sales whose name is Tyler Mann. He was very kind, and ...
I dealt with Jessie Guizar and Kenny Rogers while my husband and myself were looking to purchase a new vehicle and Jessie and Kenny were the two most friendliest people I have dealt with the were sure to gives us a few different options and we knew we didn't have to feel pressured into purchasing a vehicle that day. I would definitely recommend them to family and friends.
I first experienced Citrus Kia a few months ago. Geneo and Anthaun helped answer all of my questions and thoroughly helped without being pushy. I searched pretty much every dealer within the Inland Empire and had some pretty rough experiences. Thankfully, Citrus Kia was the best! Once I was prepared, I came back to Kia and right away, Geneo helped us again and took us on a test drive in the 2015 Kia Sportage. I fell in love with the vehicle and the service. Anthaun helped us get to a number that I felt more than comfortable with and was completely ...
This was my first car purchase and both Ryan and Ceaser (Our salesman) were very helpful and very easy to talk with! I was always dreading going to car dealerships but they made it an enjoyable experience. An added plus was getting me to a price i could afford!
A very good buying experience! I worked primarily with Darrick and Dan. I picked out a car, Darrick drove to San Diego and picked it up that day, I pcked the car up the next morning ! Dan ( and Gino ) showed me how to operate all the new high tech stuff. I drove off very satisfied !!! Citrus Kia is a great place to buy a new vehicle !!!
Best car shopping experience I ever had,George was very honest and upfront unlike most dealerships. He worked with me and my family to get the best deal that work for our budget. After all was said & signed I walked out feeling that this is the place I will purchase my next car and my next car. Pretty much they gained a loyal customer. Thanks George & Casey.
I would have to say that the fact that they don't hassle you and don't chase you around is one great thing. Wonderful service, got me to a price that was decent, filled my water while I was waiting. No one ever forced a car that was out of my price range like most dealerships. Overall great experience.
it was very good,salesmen was very honest and helpful, I would recommend anyone to buy a car from here, It was a good deal and i am very happy with the choice we made,I would buy another car from here!
The best experience we've had at a dealership ever. Tyler Mam and Ceasar Cervmtes were very helpful and not over bearing while we were looking into buying our 2014 kia serento. The whole buying process was very fast. Thanks guys. Lane & Shiloh Dilbeck
This dealership was great. We walked up and started looking in windows and was never rushed nor bothered. Dan was great and I have no complaints. Worked with our every command!
Dan and larry were amazing to deal with and everything went extremely smooth all the way through our experience. Very happy with the service we received at citrus kia.
Jimmy was my sale associate couldn't have asked for anyone better. Helped us get a great deal on a brand new car.. Would highly recommend him to anyone looking to buy a new car!!!
We were looking for a vehicle for our daughter and we had a great experience. Daren Fectzo and Dan Cook were great to work with.
My husband and I had a great experience buying a car in Citrus Motors. Anthaun Jimmy and Francisco made ours experience a lot easier. We highly recommend them
Eric, Anthaun, and Jimmy were the best!!! They tried their hardest to get me what I wanted and succeeded. Extremely friendly and helpful, they got me in my kia soul 2015 in no time. I am so very happy with my new car and the service I received at kia citrus motors!!!
I want to thank. Antuan Chambers for making my buying experience great. He was not pushing to sell me a car and he make the decision to buy my new Kia Optima. He is a great emloyees for your company.
My wife and I had a great experience when we bought our 2012 kia sorento. Tyler Mann and Darin Fectzo were professional and attentive. Never was there a point where i felt pressured in the slightest. Thank you Citrus Kia!!!
Tyler Mann and Darin Fetzco were very help in test driving the car and reviewing the various options I had for getting the best price on a new Optima.
I want to thank Tyler Mann and Antuan Chambers for making my buying experience great. They were not pushing to sell me a car and they both make the decision to buy my new Kia Soul there easier. They are both great emloyees for you company.
I dealt with Dan Cook and Larry while purchasing my vehicle from Citrus Kia. The customer service was on point. Both of these salesmen were very polite and attentive. I am happy with the car, they offer their own financing which may work for you. Lots of vehicles to choose from as well. I will definitely recommend Citrus Kia to friends and family. If I were to give any advice, it would be to do your homework and know you want. We did and we are happy with the vehicle we chose.
Very happy with the sales group here at Kia Citrus Motors. Jimmy, Darin, and Brian were amazing!!! They were very friendly and helpful but most of all understanding. I hate going somewhere that you feel pressured by their sales people. Jimmy did an amazing job explaining the features of the car. Darin was amazing and never pressured us into buying. Darin understood I had a budget and worked with me to get a deal I was comfortable with. And when it was time to shave some dollars here and there to make thinks work Brian made it happen..Amazing experience!!!!
the people we dealt with were great daughter got the car she wanted without having to shop all over the place which was great thank you
Tyler Mann and Erik Saravia helped us out. They made it a very pleasant experience. Not overly pushy and annoying like most car salesmen. Thanks for the good customer service guys!
FIRST TIME BUYER HERE THIS IS MY 10TH CAR PURCHASED FROM A DEALER AND THE CUSTOMER SERVICE AND FRIENDLINES WAS BY FAR THE BEST EXPERIENCE OVERALL DANIEL COOK AND GEORGE COLE SHOWED EXCELLENT CUSTOMER SERVICE SKILLS AND SUPERIOR CAR KNOWLEDGE. THANK YOU.
The sales service we received here was top notch. We received the car and the deal we wanted thanks to Dan and Darin. Thanks for a pleasant experience.
This is my second time purchasing a Kia from Citrus. Both times were wonderful, no hassle and I was able to get out of both of my leases before the term was up and I owed more than what the car was worth. Casey was my sales person each time. He followed up with me the next day after my purchase to make sure everything was ok. Great job Casey!! Eric in finance was great as well. He was honest and worked out a deal for me.
Darin and Daniel were such a great help! They both were not only extremely accommodating but they were very friendly and made us laugh the whole time we were there! They helped us get our first car and made the car buying experience extremely fun and very memorable. If I need a new or used car I would highly recommend coming to these guys for a fun experience, some good laughs, and a great deal!
Dan and Darin are absolutely the best guys to buy a car from! The guys were absolutely hilarious and really raised our spirits! My brother in law had no credit and they were able to get him a car at a resonalble price! Thank you guys for making our night!
Larry, Daniel, and Brian were all incredible friendly, professional, and helpful. My many years of purchasing vehicles I have never met such an outstanding sale crew in my life. I never felt like I was being pushed to buy a car. They definitely helped me and I would recommend them to anyone in the market to purchase a vehicle.
Eric, Tyler, and George were all incredible friendly and helpful. I never felt like I was being pushed to buy a car. They definitely helped me and I would recommend them!! Happy car shopping!!
Very pleased with the help of buying a new used car... it's just what I needed at the price I can afford i love it...thanks!??
I had a good experience. Went in for a used car and left with a brand new car at same price service was good also
I went in to this dealership seeking a new car for my mom. I wanted to give them a chance seeing all the great reviews i had read about. I am glad that i did becuase i was not disappointed at all. I always worry when going to a dealership since they pressure you into buying anything just to help there sales out. This place was total opposite. I was able to go in , take my time and got the payment i wanted without the pressure. My mom was very happy with her car and thats a HUGE deal to ...
Great dealership worked with two good sales men anthaun and Tyler helped me get into my new car and an amazing prices as well thank you guys !!!!!
Went to buy my first car and Jesse helped me make my dreams come true! His friendly nature made the experience far more comfortable! And the price we got was awesome! DEFINATELY would go back.
Went in to get my windows tinted, showed up and greeted/helped right away by Jake Narasky. Very pleasant, polite, and helpful. Car was done in the exact amount of time he estimated.