EXCELLENT CUSTOMER SERVICE! My husband and I were helped by Rick (re: car) and Mike (re: financing). Rick was extremely knowledgeable and was able to answer all of our questions. He took time to explain all of the product features and ensured that we knew how to operate our new vehicle before we left the lot (which was especially helpful because this was our first hybrid, and it had a lot more features than we were used to). Rick was extremely patient and accommodating and was overall very personable--which made our experience much more enjoyable. Mike walked us through our financing/leasing options. Mike's approach was the opposite of what we were used to at a dealership--he was kind, understanding, and effortlessly competent. He had a very calming way and immediately put my husband and I at ease. Overall, we were very impressed with the staff at Citrus Kia and will be returning for our next vehicle.
muy amables y buen servicio
Great Service, great attention and courtesy. CATLIN and the CITRUS personnel helped through the process of selecting and purchasing an astounding car: THE KIA NIRO. THANK YOU CATHIE... WE ARE VERY HAPPY
Our Citrus Motors Ford experience was one of the most comfortable and pressure free we've ever had! We were able to walk around the lot for a few minutes before being approached by our salesman. "Jose" It was not like the previous Ford dealership we'd stopped at prior. (20 minutes earlier) We had promptly left! We will be repeat customers I'm sure! Thank you Jose and Miguel for your absolute professional no pressure sales! 10+++
Very nice sales department here. I didn't end up buying from here, but they had one of the better customer service experiences that I got out of all the dealerships I visited. They were very helpful in giving me the price breakdown without pressuring me to buy on the spot. Very low pressure sales. Would recommend if you are in the market for a Kia.
Duuuude. I came over here to get my car maintenanced... this nice gentleman named Cesar helped me out and oh my goodness. They were able to negotiate prices, they offered me a ride and a pick up with Uber if I wanted to go elsewhere as I waited. He fed me snacks. THEY WASHED MY CAR! He replaced my License Plate frame (because it got messed up after my car accident) and he fixed my carpet hooks! This was a 5 Star waiting! It would of been awesome if they could of vacuumed my car and filled my tank LOL! But overall WAY BETTER CUSTOMER SERVICE than POMONA ALL STAR! Definitely coming back here!
Had a great time leasing a car from Citrus Kia. Absolutely no pressure sales !! Took less than 2 hours from start to finish. Great sales team there.
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