Very friendly staff, from the greeter Chase, to George going over the numbers and finally the manager Buck. They did all they could to get me in a car that I could afford. Very accommodating. I would definitely recommend them.
Good place to shop for new vehicles if you looking for Kia
I visited the Kia show room at Citrus Kia several times before making a decision to purchase my Niro there. Each time, the folks there were patient and didn't rush me to make a decision. They worked very hard to get my business but never rushed me.
The salesman Joell was very nice and extremely knowledgeable about the KIA Telluride that I purchased, I would highly recommend him to any friends or family. I went to other dealers, and he stands out amongst the crowd. In my experience it's rare to find an honest straightforward car salesman , and he definitely was! Joell went above and beyond to make sure that everything was perfect at the time of the purchase and continued to give me follow up messages to make sure I was happy with my car. Overall, it was a very pleasant experience, and a great price to top it all off. I recommend Citrus Motors Kia to anyone interested in amazing customer service and great prices!
Ok so I got a new car from the Fontana location and was so disappointed that I refused to take my car back for service. So I decided to come to the location in Ontario and I'm so glad I did, first of all I'm a huge fan of customer service and smiles, my Service Advisor is Alexander Mariscal and he was all smiles and very welcoming and helpful. All these nice faces walking around saying "Good morning" I'm definitely impressed so far. See you soon for the update on this place. UPDATE:: So my car was looked at by Arturo aka Art, all went well, he went for a test drive with me to ensure that everything was ok, I'm definitely happy with the service I've gotten today! Thanks guys
I recently bought a car here and was surprised how i wasn't attacked by car salesmen as soon as i got to the lot and parked. Everyone is super helpful and made you feel comfortable by not pressuring you or pushing you into anything. I live closer to another dealership but decided to go here because of better reviews and im glad i did i highly reccomend.
First off I bought a car out of necessity not desire. After being rear ended and my becoming a total loss I was not entirely excited to have a new car payment. My parents have purchased both of their cars from Citrus Kia and expressed their satisfaction and pleasant experience with this dealership. I took my parents with me to check it out. Arriving on the lot was a nice surprise, there weren’t a swarm of sales people coming at me. I was greeted with respect and great questions about what it is I’m looking for in as many details to help match me with the best vehicle. I test drove two and then sat with one of the reps and went through their database to read through the list of cars within my price range and all the amenities each car had and decided on the last car I wanted to test drive and the moment I sat in the drivers seat I knew it was mine. The salesman was great and at no time throughout this process did I feel pressured into anything or rushed to make a decision. Once my husband and I sat down to do the paperwork we explained our situation and the staff were so helpful and understanding. They were able to work out a great deal that worked best for me and I drove home in my new Optima. I left with the car I really wanted and it was even better than I expected. I was impressed with the service and the entire experience. I have already recommended this dealership to my friends that are considering purchase of another vehicle.
I was greatly surprised that I was not attacked by salesmen on the lot. Instead, Nicholas very kindly answered any questions I may have had with no respite. I had NO intention of buying a car that day but Nicholas made it very easy with his upfront sales information. I would highly recommend Citrus Motirs and Nick. I love my Soul!!
Thank you so much George for coming through for me again. This is the second car i purchased with you and i couldn't be happier! I called you with what i needed and how much i wanted to spend, and you delivered! You are such a kind and compassionate man and i am so grateful for everything you've done for me. May God bless you. I also want to say thank you to Michelle for helping me with my paperwork, she was very sweet. and a big shout out to Steven for helping me with hooking up my bluetooth and music. You guys all Rock!!!!!!! I will tell all my family and friends about Citrus Kia!!! Linda Bernal
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