We had been looking for a CPO Kia Sorento SX for some time. Nothing had been just right. And because it was a very specific vehicle we wanted, there weren't many to choose from. We tried various dealers around the SoCal area, many who made promises they didn't keep when we went to look at the car. (Especially annoying when you drive an hour each way!!!) That was not the case with Nick and Citrus Motors Kia. They worked hard to get my business before we drove to see the car. We drove down late Monday night to test drive and purchase the car. Nick, the finance department and others stayed late while we finished the paperwork and drove the car off the lot that night at 11pm. It is in impeccable condition, everyone was honest and upfront about everything, and they even got us a better rate than my bank which is amazing. There was no pressure in sales, the explanation of everything was straight forward and even more than we could have thought to ask. Nick was truly awesome to work with and I highly recommend seeing him if you plan on buying a Kia! He even called today to see how we like our new car. I highly recommend Citrus Motors and Nick! We couldn't be happier.
Really great experience at Citrus Motors Kia.... Everybody is friendly especially Rachel who helped us out a lot in what we were looking for... thanks to her and the rest of the Kia Team we were able to drive off with our car!!!
Today I had a good experience at citrus motors Kia, especially with the help of my friend Rachel who kindly helps us with our price range.
Bought a car from here and can't get over the great customer service! Very professional, thanks Buck
They were great!! The service I received was amazing! I would highly recommend if you go there to get a car to deal with these 3 people. Joell, Glyne, and George. They are the ones that helped me and they were great.
I was not planning on buying a car but I saw a car I really wanted online and I had to stop by. I came on a Tuesday and was greeted by Nick and Buck. Nick was wonderful; he was not a salesman, but rather a customer experience guy. He took me on a test drive and never pressured me to buy. Buck is one of the managers and he was great too. This dealership doesn't pressure you one but and they have amazing staff. I finally purchased my car from them and there was a small problem with the key system. Since it was used and not a Kia, they couldn't really diagnose the problem. I took the car to another dealer and they fixed the problem, and Citrus Motors is refunding me the cost to get it fixed. I will definitely be coming back when I'm ready to buy my next vehicle! If you want a no pressure car buying experience and reputable customer service, this is the place!
Everybody at KIA did far and beyond to help me get approved for a car that I want . From the sales, to the technical, finance and the whole team that helped me last night . I never felt pressured or rushed. I will definitely referred to my friends and family.
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